Versicherungs Award Austria 2020
The Assekuranz Award Austria has existed since 2005, this year it will be conducted under the new name VERSICHERUNGS AWARD AUSTRIA 2020....
Searching for insurance offspring...
One of our most loyal customers, a globaly acting insurance firm, asked us to examine most carefully why there are this few people,...
Assurance Award Austria – AAA 2018
Since 2005 we have been conducting the Assurance Award Austria together with the Austrian Insurance Broker Association (ÖVM). Once a year...
Image-analysis of a building contractor
Our client is from the building industry and constructs apartments. Since a lot of his clients (have to) decide already during the...
How do I name a department?
This question seems trivial as the name should express the function of the department. But if this department is to be found and...
Customer satisfaction goes international
So far, we have been asked by one of our clients from the industrial business to analyse the satisfaction of their Austrian subsidiary...
Insurance broker satisfaction
Our client is an international insurance corporation. First of all, to win customers, hard facts like product quality and the amount of...
To keep satisfied customers satisfied
The question about customer satisfaction is located differently in the end consumer segment than in the B2B segment, as here the diverse...
Advertising effectiveness
Our customer is a small Austrian insurance company, which nonetheless competes with the big ones. Ever since 2007 wissma has been...
Asking employees & acting to their answers
Our client, a large IT provider in Austria, is aware of the fact that a company’s employees are crucial to business success. Thus, a few...
